The Art of the Telephone
When
was the last time you telephoned your office?
What was your telephone
experience?
This is how your customers are
greeted –
Does it represent you in the best
possible way?
More often than not the telephone
is the first introduction to your Business that a potential customer has. Your
ambassador – the person who answers that call should be positive – informed –
cheerful – knowledgeable – helpful and speak clearly and concisely.
Are your staff engaged and caring
for your Business?
At The Telephone Marketing & Training
Company we recommend all Employers to check and to motivate their staff to be
key sales people for the business
We train staff to be focused - confident and
encourage incentives for positive and productive telephone techniques
encouraging new business.
If just one person spent 1 hour a day on the
phone promoting and enthusing about your business - that could be 5 hours per
week – 240 hours per year In Telephone Marketing terms that could cost you £7600.
Underemployed staff can be motivated to promote your business.
One Days Training (two sessions)
for up to 6 People would cost £480.00
This
would include Business Research before the Training Day
Script
Construction – Teaching Tried and Tested Formulas –
Telephone
Etiquette – The Art of Telephone Communication
